Description

This one-day course develops the participants' understanding of key SPC methodologies as needed within ISO/TS 16949:2002 through group activities and individual participation. Attendees leave with the ability to identify the need for SPC tools within ISO/TS 16949:2002 required activities; select the appropriate tool for an identified purpose or recognize a more complex methodology; apply the selected tool; interpret the results of the application; and make correct decisions based on the interpretation. Participants also gain an understanding of the value provided by properly applying the tools. This is not an overview/lecture course. Functional and applicable skills are learned through activities and exercises.

Length: 1 day
Prerequisites: Knowledge of automotive requirements recommended
CEUs: 0.75

Benefits

• Improve the performance of your quality management system by learning when to use control charting to tackle problems or help with ISO/TS 16949:2002 implementation.
• Maximize the value of your time by learning how to develop and execute a plan to implement control charting, and select the appropriate charting method.
• Demystify SPC by learning to carry out all calculations and interpretations following the steps in the SPC reference manual.
• Optimize understanding and retention with the Plexus Learning Model

- Multiple learning channels through lecture, coaching, group activities, innovative learning exercises and case studies.
- Hands-on insights. Lecturing is minimized so learning is maximized.
- Learn by doing. Connect the lessons learned to your real world by using your current circumstances as examples for activities.

Highlights

• Through group activities and coaching, definitions are discussed and clarified.
• "Reflect and connect" activities reinforce the use of statistical process control charting as input for informed decision making, which in turn impacts the continual improvement process.
• Learn to plan, execute and interpret the results of capability-performance studies, such as those required in Production Part Approval Process (PPAP).

Topics Covered

• Background of Statistical Process Control
• Control Charts for Variable Data
• Control Charts for Attribute Data
• Process Capability Analysis

Who Should Attend

• Quality Managers
• Quality Team Leaders
• Third-Party Auditors of ISO/TS 16949:2002
• Anyone involved in the implementation of ISO/TS 16949:2002
• Anyone involved in the engineering, manufacturing, quality control, or sales of a product

Instructors

Plexus Master Trainers. In addition to facilitating Implementing the Statistical Process Control (SPC) Reference Manual training, Plexus Master Trainers train and evaluate:

• ISO 9001:2000, ISO/TS 16949:2002, ISO 14001:2004, AS9100, Education and Healthcare Trainers
• ISO/TS 16949 Certification Body auditors and supplier auditors

Plexus also customizes training for organizations worldwide.

Agenda

AM

• What is Statistical Process Control
• Understanding Variation and Its Causes
• Stable and Unstable Processes
• Process Control and Process Capability
• Process Control Requirements in ISO/TS 16949:2002

PM

• Planning for Control Charting
• Types of Charts Used
• Interpreting a Control Chart
• Control Charts for Individual Measurement
• Control Charts Selection Procedure
• Capability/Performance Indices
• Planning a Capability Study

Course Availability

This course is offered through AIAG and as an in-house course. When delivered at your location, this course gives your team a great start in putting the processes of SPC to work in your company!