Description

Learn to document an ISO 9001:2000 system effectively. You will leave with "real" work accomplished – real documentation for your company. Through group activities and individual participation you will understand what documentation is needed and how to write it concisely. Most of all you will learn how to complete it efficiently and how it will benefit you and your company.

Length: 2 days
Prerequisites: Understanding ISO 9001:2000 course recommended
CEUs: 1.5

Benefits

• Learn to use documentation to help you achieve your business objectives by understanding:

- Why documentation is needed
- Typical documentation structures
- Document control methods
• Develop the skills to write a quality manual, procedures, work instructions, a quality plan and maintain records.
• Optimize understanding and retention with the Plexus Learning Model:
- Multiple learning channels through lecture, coaching, group activities, innovative learning exercises and case studies - Hands-on insights. Lecturing is minimized so learning is maximized! - Learn by doing. Connect the lessons learned to your real world by using your current circumstances as examples for activities.

Highlights

• Through group activities, learn the reasoning behind documentation requirements.
• Outline a quality manual.
• Practice the skills of writing concise documentation.
• Begin to write your documentation under the coaching and supervision of your instructor.

Who Should Attend

• Anyone who needs to create job descriptions, work instructions, procedures, quality manuals, quality plans or a document numbering system
• Trainers who want a better way to teach documentation

Instructors

Plexus Master Trainers. In addition to facilitating ISO 9001:2000 training, Plexus Master Trainers train and evaluate:

• ISO 9001:2000, ISO/TS 16949:2002, and ISO 14001:2004 trainers
• ISO/TS 16949:2002 registrar auditors and supplier auditors

They also customize training for organizations worldwide.

Agenda

Day One:

• The Need for Documentation
• Typical Documentation Structures
• Characteristics of Good Documentation
• Techniques for Writing Good Documentation
• Document Control Methods
• Quality Manual

Day Two:

• Documented Procedures
• Job Instructions
• Control Plan
• Records

Course Availability

This course is offered as an in-house course at your company. When delivered at your location, this course gives you a great start in the actual writing process!