Description

This course is for newly selected internal auditors with no quality standards experience. Through individual participation and group activities, participants will acquire the necessary skills to conduct successful internal quality system audits for ISO/TS 16949:2002. This course includes a simulated audit, based on documentation from an actual organization, so participants can develop and refine their newly acquired knowledge and skills.

Length: 2 days EUs: 1.5 Prerequisites: Completion of Plexus' "Understanding ISO/TS 16949:2002" highly recommended

Benefits

• Learn the full range of internal auditing skills that will help you become a strong advocate and leader in your company's effort to obtain maximum value from your commitment to ISO/TS 16949:2002.
• Gain confidence in your audit skills - from planning through reporting the results - under the guidance of the same Plexus Master Trainers who train and evaluate ISO/TS 16949:2002 Certification Body Auditors. You'll know exactly what your Certification Body Auditors will be looking for!
• Get real-life experience working as a member of a functioning audit team during the course.
• Optimize understanding and retention with the Plexus Learning Model:

- Multiple learning channels through lecture, coaching, group activities, innovative learning exercises and case studies
- Hands-on insights. Lecturing is minimized so learning is maximized!
- Learn by doing. Connect the lessons learned to your real world by using your current circumstances as examples for activities.

Highlights

• Basic quality system terminology
• Effective communication skills and techniques
• Conflict management
• The process of auditing - plan, prepare and perform and after an internal quality audit
• The process approach impact upon auditing technique and methodology
• A simulated audit using documentation from an actual organization

Who Should Attend

• New internal auditors
• Representatives from key functional groups of an organization
• Members of ISO/TS 16949:2002 implementation team

Instructors

Plexus Master Trainers. In addition to facilitating ISO/TS 16949:2002 training, Plexus Master Trainers train and evaluate:

• ISO 9001:2000, ISO/TS 16949:2002, ISO 14001:2004, AS9100, Education and Healthcare Trainers
• ISO/TS 16949 Certification Body auditors and supplier auditors

They also customize training for organizations worldwide.

Agenda

Day 1

• A brief review of ISO/TS 16949:2002
• Quality System Terminology
• What is an Audit? Types, objectives and relation to a standard
• Internal Auditors: attributes, roles and responsibilities
• Communication Skills: verbal, nonverbal and conflict situations

Day 2

• Plan For The Audit
• Prepare For The Audit
• Perform the Audit
• After The Audit

Course Availability

This course is offered through AIAG and as an in-house course. When delivered at your location, this course gives you a great start in assembling an expert internal audit team!