Description

Learn the concepts of ISO 9001:2000 and how the standard can become a valuable part of your business management system. Participants engage in activities that create an understanding of each standard element and the benefits of each element for their organization and for them as participants in a business management system.

Length: 2 days
Prerequisites: None
CEUs: 1.5

Benefits

• Obtain invaluable insights into the benefits the process approach of ISO 9001:2000 can deliver to any business management system.
• Get a head start on managing implementation in your organization by understanding:

- The purpose and intent of the year 2000 ISO 9000 family of standards (Plexus worked directly with the ISO to ensure that Plexus training met the intent of the standard. It does!)
- The process approach and how it impacts the use of ISO 9001:2000.
- Learn how to identify and understand the process within your organization.
- The 8 quality management principles upon which the year 2000 and ISO 9000 family of standards were based.
- The consistent pair approach, the purpose of ISO 9004:2000 and its impacts
- Terminology and exclusion requirements in ISO 9001:2000
- A practical application of each of the standard's clauses and how it relates to the intent of the standard
• Optimize understanding and retention with the Plexus Learning Model

- Multiple learning channels through lecture, coaching, group activities, innovative learning exercises and case studies
- Hands-on insights. Lecturing is minimized so learning is maximized
- Learn by doing. Connect the lessons learned to your real world by using your current circumstances as examples for activities.

Highlights

• Innovative learning exercises help you appreciate the value and intent of the standard
• Create a basic business model for elements of the standard – with inputs, transformations, and outputs as any business would have.
• "Reflect and Connect" exercises compare the model to your organization's model – and confirm insights gained into the process.
• Relate key elements of the standard to your own company. Clause-by-clause review of the standard ensures understanding – and each clause is applied to your own company.

Who Should Attend

• Anyone who wants or needs to learn about ISO 9001:2000
• Employees at every level
• Trainers who want a simple, effective method of explaining ISO 9001:2000 to employees

Instructors

Plexus Master Trainers. In addition to facilitating ISO 9001:2000 training, Plexus Master Trainers train and evaluate:

• ISO 9001:2000, ISO 14000:2004, ISO/TS 16949:2002, and AS9100 Trainers
• ISO/TS 16949:2002 registrar auditors and supplier auditors

Plexus also customizes training for organizations worldwide.

Agenda

Day1:

• Purpose and Objectives
• Process Approach and Impacts
• Clause by clause review of ISO 9001:2000

Day 2:

• Clause by clause review of ISO 9001:2000 (continued)
• Quality Management Principles
• Closure and Planning: Opportunities, roadblocks and implementation planning

Course Availability

This course is offered at AIAG or as an in-house course at your company. When delivered at your location, this course gives your team a great start toward achieving ISO 9001:2000 compliance!